Delivery 

 

1. LIFESTYLE WATCHES send all watches via Royal Mail Special Delivery (fully tracked and insured), for delivery Monday to Saturday. This service is free of charge within the UK.

2. All orders will be dispatched within 24 hours of successful payment being made.

3. All orders successfully processed by 1pm will be given priority for next day delivery which should arrive with you prior to 1pm. (LIFESTYLE WATCHES cannot take responsibility for delivery problems with the Royal Mail)

4. All watches purchased after 1pm on a Friday will not be dispatched until Monday morning.

5. If you have not received an item, please call or email LIFESTYLE WATCHES so we can track the parcel and investigate it with Royal Mail.

6. LIFESTYLE WATCHES can also ship to international buyers however you will need to contact us via email for a shipping quote prior to making the purchase.

7. If you have any specific shipping requests, please contact us and LIFESTYLE WATCHES will try our best to assist you.

8. LIFESTYLE WATCHES offer a personal hand delivery service to anywhere in mainland UK. This service comes as standard for all high value pieces.

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Returns

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Due to the intimate nature of wearing a wrist watch, we ask that upon receipt you inspect the watch thoroughly to make sure you are happy with your purchase. Should the purchase not meet your requirements, or you are unhappy with the product please make us aware within 48 hours of receiving the watch.

 

We ask that you do not wear the watch until you are happy to keep it; this is purely for hygiene reasons.

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If you choose to return the watch, you then have 14 days from receipt to return the watch for a full refund. The watch must be in the original packaging, and the condition of the item(s) must be unchanged. You must ensure that any item(s) returned have the appropriate insurance.

Items that have been worn, adjusted or personalised will only be eligible for a refund if the item is faulty. 

 

Should an item be damaged in transit, is not the item ordered or is not working we will provide you with a full refund including the postage cost to return the package to us. This will be following receipt of the watch